Privacy Policy

1. Introduction

PropertyCondition.je (“we”, “us”, “our”) provides a platform for recording and retaining structured property condition evidence and user declarations for Jersey tenancies. We handle personal data responsibly and transparently.

2. What data we collect

We collect and process the following categories of data:

• Account & contact data (e.g., name, email address, account identifiers)
• Property evidence data (e.g., images/videos uploaded by users, condition notes, timestamps, workflow metadata)
• System & audit data (e.g., login events, export activity, retention status, access logs)

3. Separation of data

Property evidence data is logically separated from personal/client metadata and linked by internal references. This supports selective export, controlled sharing, data minimisation, and defined retention handling.

4. Purpose of processing

We process data solely to provide the service, enable users to capture/store/export evidence, manage access and security, and maintain audit and retention controls.

We do not verify compliance, assess property condition, provide legal/professional advice, or adjudicate disputes.

5. Data retention

Retention periods vary by plan. Entry plans have fixed retention; subscription plans retain evidence while active. Users receive automated reminders prior to expiry where applicable.

Users remain responsible for exporting evidence they wish to retain beyond the applicable retention period.

6. Data deletion

Data may be deleted at user request or following retention expiry and defined grace periods. Deletion is irreversible once completed.

7. Security measures

Safeguards include mandatory email-based two-factor authentication, secure storage, encrypted backups, and access/export logging.

8. Data sharing

We do not sell or trade personal data. Data is shared only at user direction (exports) and with service providers required to operate the platform.

9. Contact

Privacy enquiries: privacy@propertycondition.je